Change is afoot, as always, of course. I am fascinated by the changes taking place at retail - the interface between customer and the store, between the online and real world, ‘brick and mortar’ retail spaces. Best Buy and others are being forced to evolve, and quickly, primarily by the growth of Amazon.com and the enabling of in-store price checking. Best Buy often acts as a mere showroom for electronics via smart-phones.
As one of the urban Amish, being a member of the older generation that doesn’t crave an iPhone, iPad, or iWhatever, I don't use my old-fashioned Blackberry to ‘showroom’ when shopping. It is unlikely that I will anytime this decade, late adopter that I am.
Instead, I watch it all from afar, bemused and also fascinated to see retailing in the throes of great change, and curious to see where it will all lead, and whom will benefit.